In this Q&A, we sat down with our Vice President of Complex Claims and asked him a few questions regarding his perspective on hospital and health system Denial Management.
Technology is a necessity if you want to successfully address your denial rates. There are too many gaps and errors associated with manual processes, and trying to stay on top of all the intricacies of managing healthcare claims, such as filing deadlines, is very cumbersome when attempting to do this manually.
The reality of denials and their trends is not likely to change, resulting in a willingness to invest in third-party technology solutions that can make them more manageable. Accountability with those partners is key!
Download this paper to:
- Understand the top 5 reasons for claim denials and their definitions
- Identify the necessity of using revenue cycle technology to address hospital denial rates
- Learn suggestions for training staff to identify and resolve claim denials
