Deborah Lafer Scher Spills the Tea on the VA’s Mission and Reimagining Veteran Care, Support, & Collaboration

Deborah Lafer Scher

January 6, 2025

Deborah Lafer Scher, EnableComp Board Member, was featured in the “HITea with Grace” podcast, where she spills the tea on veteran care and claims and highlights the evolving role of AI in healthcare.

Deborah shared, “People say ‘oh, AI should just be able to do this,’ but they need context for the data, so that they’re giving us back meaningful, insightful information. And I’ve just learned that there’s a new term in the AI world called CAG, Context Augmented Generation. And really, this is something that fits beautifully with companies like EnableComp because they have the context for these [VA] claims.”

Listen to the podcast, Deborah Lafer Scher Spills the Tea on the VA’s Mission and Reimagining Veteran Care, Support, & Collaboration, to hear valuable insights about the biggest challenges veterans face in accessing timely care, how streamlining claims and reimbursement impacts health outcomes, and the critical role of public-private partnerships in driving meaningful change.

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"Partnering with EnableComp has been a blessing. We struggled with payments from the VA, with a backlog of over $20M. EnableComp quickly got things under control. Our annual collections have increased by over $5,000,000, our collections rate has jumped 57%, our Days to Pay have plummeted from 180 days to 75 days, and 92% of all VA collections now occur within 120 days. They are truly the complex claim experts!"

"Their expertise and in-depth knowledge of Medicaid regulations across all states ensures accurate and timely billing and payment of our claims resulting in improved cash flow to the Institution. As a result of their reasonable and competitive fees, the increased cash flow is realized at a cost which is lower than if our in-house staff handled the claims."

"Choosing EnableComp was an easy decision for our hospital. They have maximized our workers’ comp claim revenue and have allowed us to reallocate trained team members to other areas of our RCM department."

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"I think your workers’ comp work is great. I have worked with EC for many years, and they are a trusted partner."

"EnableComp is always open to collaborate as a thought partner. Both the workers’ comp and out-of-state Medicaid teams are bright and know their business."

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