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Confessions of a Work Comp Payer

Confessions of a Work Comp Payer

Having worked for years on both sides of the Provider/Payer spectrum, it has always surprised me how little each side knows about the other when it comes to the medical billing and payment, especially with hospital bills. Usually when I speak with colleagues in the Insurance industry they have lots of opinions about hospitals and […]

Professional Bill Review: The “Hidden” Work Comp Fee Schedule

Professional Bill Review: The “Hidden” Work Comp Fee Schedule

  Throughout my career as a managed care professional in the workers’ compensation industry, I have had the privilege of working with insurance carriers, third party administrators, bill review companies and medical providers alike. I have seen many innovative and successful payment mechanisms bring speed and efficiency to an administratively bloated and vastly outdated work […]

The Top 4 Workers’ Comp Questions and the Iraqi Bread Maker

The Top 4 Workers’ Comp Questions and the Iraqi Bread Maker

Top Gun and Black Hawk Down – who’s seen them? One a fictional adventure of a rebel pilot and his loyal best friend and navigator. The other, a raw, tense and jarringly accurate portrayal of modern war. Together, these two movies inspired what I thought would be a career in the military. Fast forward to […]

Ecstatic Clients – How Do You Know?

Ecstatic Clients – How Do You Know?

As a consumer, when was the last time you were wowed by someone selling you a product or providing you a service? Having a hard time thinking of one? I can recall the last time I was truly wowed. I was looking to trade motorcycles. I found the exact bike I wanted at both my […]

Time for a New Workers’ Comp Strategy in “20Gr18”

Time for a New Workers’ Comp Strategy in “20Gr18”

Along with ringing in the New Year, many people resolve to make lifestyle changes (or resolutions) to accomplish certain goals and make it great. There is no reason why Revenue Cycle executives shouldn’t use this time to re-examine their business line strategies. Workers’ Comp (WC) claims are notoriously difficult to manage for several key reasons. […]