Franny Potts is a seasoned leader with over 15 years in Healthcare Management with her focus being Revenue Cycle. She is responsible for providing leadership and supervision to multiple Revenue Service teams with the purpose of ensuring all teams deliver best in class results. Franny is involved in a multitude of our operations initiatives including the implementation of new clients, as well as reviewing Workers’ Comp state guidelines and updating processes that impact revenue. Before joining EC, Franny managed multiple teams at AIM Healthcare/United Healthcare where she was responsible for revenue reimbursement for the Payers. She is a lifelong Middle Tennessee resident that enjoys spending time with her husband, son and friends.