We just finished our 3rd annual Innovation Week at EnableComp, which is a formal call asking our employees one important question:
How can we, as a company, do things better, faster and smarter?
Innovation is one of our six core values, and we believe as an organization that our employees are a great source for ideas on how to improve our business. A designated week gives us a structured forum for their ideas to be submitted and reviewed. EnableComp truly believes innovation is the lifeblood of our organization and it’s critical that we keep improving.
This year started with a great quote from William Pollard, Tennessee Physicist: “Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow,” followed by a series of focus groups to discuss areas of improvement.
We focused on four categories:
1. Increase Revenue
2. Reduce Expenses
3. Improve Productivity
4. Improve Client Services
Everyone is encouraged to submit ideas throughout the week and every idea is reviewed no matter how big or small. As a stakeholder, we all have a vested interest to help EnableComp be recognized as the leader in workers’ compensation.
Over the last 3 years more than 250 ideas have been submitted, with many being implemented at the employee and departmental level. However, the top ideas selected by department heads and the Executive Leadership Team are prioritized and become strategic goals for the company. Winning ideas have included an environmental-friendly shift from paper products to electronic submissions, payer strategy, as well as predictive analytics to improve claim performance. Participation is greatly appreciated with company recognition to every idea submitted.
Innovation Week has been an enormous success for EnableComp by giving employees a voice. Their ideas could set the path to our future. To conclude the week, one team member appropriately quoted actress Lily Tomlin, “I always wondered why somebody doesn’t do something about that. Then I realized I was somebody.”